Approval in writing, payment at collection

A technician finds what the car needs and the work is priced off your own list. The owner authorises it from their phone, so the yes sits on the order instead of in somebody's memory of a call. When they collect, you take the payment.

See a demo of Auto repair See pricing

How a repair order runs

One Repair Order, Start to Finish

The car is checked in and the order opens against it. A technician diagnoses it and puts the findings and the photos on the order. The front desk prices the work off the standard list and sends it; the owner taps yes. The order is worked, the ready notice goes out, and the payment is taken when they collect.

The car is checked in
The order opens against the vehicle, with the mileage it came in on and what the owner reported. Findings and photos go on it at the bay, not on a pad that gets typed up later.
The owner authorises it from their phone
Priced off your standard list and sent as a link. The yes is on the order instead of in somebody’s memory of a call.
Ready for collection, and paid
The ready notice goes out with what you found. Payment is taken at the counter and the receipt goes out on its own.

Car sorted. Approval on file. Paid.

Approvals, History, Reminders

Approval happens on the phone and gets forgotten

The work is priced, goes out for the owner's approval, and comes back in writing on the order. Nothing to argue about at collection.

Every vehicle has a history nobody can find

Plate, mileage and what was done last time stay on the car, so the next visit starts from what you already know.

The next service is the customer's to remember

The vehicle is offered a re-book at the interval you set — six months to start — so the inspection or the next service is booked while the owner is still at the counter.

Day one

Your Prices, Already In

Say you run an auto repair business and QuixChex sets this up for you before you've typed anything. Every price is editable — they're a starting point, not a rule.

Starting services and prices for an auto repair business
Service	What it covers	Starting price
Diagnostic (first hour)	Fault-find and a written estimate before work starts	$135
Check-Engine Diagnosis	Scan, live data and a road test to trace a fault	$165
Shop Labour, per hour	Beyond the diagnostic hour	$145
Oil & Filter, Full Synthetic	Five quarts, filter and a courtesy check	$109
Tire Rotation	Rotate four tires and set pressures	$39
Wheel Alignment	Four-wheel — camber, caster and toe to spec	$139
Brake Pads & Rotors	Front axle, with hardware, then road tested	$495
Battery Replacement	Supplied and fitted, charging system tested	$265
A/C Service & Recharge	Evacuate, leak-check and recharge	$225
Transmission Fluid Service	Fluid and filter to the service interval	$289
Alternator Replacement	Supplied and fitted, output verified	$675
State Safety Inspection	Statutory inspection, set to your state's fee	$35

Second Nature Integrations

FAQ

Questions, Answered

Can I charge a diagnostic and credit it against the repair?

Yes. The diagnostic hour is its own line item; when the work is approved you adjust the order before it bills.

What if the technician finds more once it's apart?

Add it to the order and send it back out. The second yes is recorded the same way as the first, so the total the owner agreed to is never a surprise at the counter.

Does it handle fleet accounts?

Yes. One customer holds every van, each with its own plate, mileage and history, and every order sits on the one account.

Is a tap on a link enough if the owner later says they never approved it?

Yes. The approval records the name they typed, the time and the device it came from, and it files a PDF of the estimate exactly as they approved it. Revise the order afterwards and that copy stays as it was. Approve it yourself on their say-so instead and it’s marked as approved by staff, which is a weaker record than their own tap.

Can I tax the parts and not the labour?

No. One rate goes on the whole order — no line says whether it’s a part or labour, so there is nothing to split on. In a state that taxes parts and not labour the figure comes out high, and correcting it is yours to do. You can mark a single order exempt, which takes the tax off that order entirely, but nothing takes it off half.

Someone’s at the counter for wipers while their car’s on the lift — is that a second sale?

No. Choose them at the register and it offers to put the wipers on the repair order that’s already open. No money moves at that point — the lines sit on the order and go out with the rest of it when they collect.

See It on Your Business

A short call, on your own services and your own customers. We'll show you what the first week looks like, and talk through what it would take to get you there.