Memberships that don't quietly lapse

A gym lives or dies on how many memberships renew. QuixChex charges them on time, retries the cards that fail, and tells you who's about to churn — before the month closes, not after.

See a demo of Fitness See pricing

How a session runs

One Session, Start to Finish

Someone joins, picks a plan, and their card goes on file. It charges on the same day every month without anyone touching it. If it fails, QuixChex retries and flags it. If they add a family member, that goes on the same schedule.

They join and pick a plan
Card on file at the desk. The plan starts on their terms, monthly or annual, with no form to file afterwards.
It charges the same day every month
Nobody touches it. Add a family member and they go on the same schedule at the same renewal.
A failed card is caught, not lost
QuixChex retries and flags it, so a dead card is a conversation instead of a member who quietly stopped paying.

They keep turning up. Membership holds. Paid.

Failed Cards and Plan Types

A failed card is a cancelled member nobody noticed

Retries happen automatically and failures are flagged, so you find out while you can still do something about it.

Monthly, annual and packs all bill differently

A recurring membership, a prepaid year and a ten-session pack sit on the same member without you tracking them in three places.

Add-ons never make it onto the bill

Lockers, family members, nutrition coaching and recovery add on to the membership instead of being billed separately or forgotten.

Day one

Your Prices, Already In

Say you run a fitness business and QuixChex sets this up for you before you've typed anything. Every price is editable — they're a starting point, not a rule.

Starting services and prices for a fitness business
Service	What it covers	Starting price
Monthly Membership	Recurring gym access	$49
Annual Membership	Prepaid yearly access	$468
Personal Training	One-on-one session	$70
Personal Training 10-Pack	Ten-session package	$630
Small Group Training	Recurring monthly programme	$149
Class Package (10)	Ten group-class credits	$160
Nutrition Coaching	Recurring monthly plan	$129
Initial Assessment	Fitness assessment and plan	$60
Day Pass	Single-day access	$15
Family Add-on	Additional family member, monthly	$25
Locker Rental	Recurring monthly rental	$12
Recovery / Sauna Add-on	Recovery amenities upgrade	$29

Second Nature Integrations

FAQ

Questions, Answered

Can I sell both monthly and prepaid annual?

Yes. Monthly is a recurring schedule; annual is a single charge on a yearly cycle. Same member, whichever they picked.

Can I freeze a membership instead of cancelling?

Yes. Pause the schedule and start it again later — the member, their card and their price all stay where they were.

What about session packs that get used up?

Sell a ten-pack as a one-off charge and draw sessions down against it, with the balance visible on their record.

Can members book their own sessions from their phone?

No. A session goes in at the desk or over the phone, and there’s no page on the internet where a member picks a slot — your diary isn’t published anywhere. A member can be given a login, and it lists the sessions on their record including the ones still ahead, but it reads the book rather than writes to it.

Can I check people in at the door?

Only against a booked session. Open the session, tap check in, and it sits as in progress until somebody logs it. There's no scanner, no turnstile and no count of people who walked in and used the floor without booking anything.

Can I charge for a late cancellation or a missed session?

Not by itself. Cancelling a session or marking it a no-show collects nothing, and nothing goes to a card afterwards. Charge for it and the fee is rung up at the front desk like any other line — the session still reads as missed, and it counts on the seven-day no-show figure whether you charged for it or not.

See It on Your Business

A short call, on your own services and your own customers. We'll show you what the first week looks like, and talk through what it would take to get you there.